Under Campus Director supervision, this position works with new students and is responsible for conducting student financial interviews, financial options counselling, and intake processing to ensure complete and accurate financing of student educational expenses.
Conduct preliminary financing interviews with new students
Provide students with accurate information regarding the application process, loan counselling and their eligibility for Federal/Provincial financial assistance, alternative financing, contracts and/or institutional payment plans
Inform students of their financial obligation, the institution’s financial aid options, and financial policies and procedures as related to their educational expenses
Advise students of their obligation to provide accurate information and the potential consequences related to their application and funding process
Review financial applications and disclosure statements for completeness and accuracy
Track and maintain file intake completion throughout the enrollment process for all students interested in applying for financial aid, and update approved tracking system for new applications and missing documents to allow for timely follow up and completion in accordance with Company policies and procedures
Update appropriate systems to ensure the timely processing, funding, billing, and collections of the package selected
Monitor and follow up on the status of all pending student loan documents to maintain an accurate accounting of each student’s financial aid package through first disbursement
Provide customer service and answer student inquiries regarding financial status
Attend and successfully complete all training for this position, as required at any time by the Company
May participate in new student orientations, as applicable
Undergraduate Degree in Business (Accounting, Finance, Marketing, Management)
Minimum one – year experience working with Federal and Provincial Student Loan Programs
Minimum one – year experience working with third party funding agencies such as Employment Nova Scotia and Worker’s Compensation Board
Accounts receivable experience
Inventory control and ordering experience
Experience working with internet-based communication tools
Strong telephone skills
Will observe and adhere to all Company polices and best practices and comply with related governmental regulations
Highly motivated and be a team player
Must have the ability to effectively organize and establish priorities
Must have excellent communication and problem- solving skills
Language of work: English
A Criminal Record and Social Media check will be conducted.
Job Types: Full-time, Permanent
Hours: Monday – Friday 8:30 to 3:30 (35 hours per week)
Salary: $41,800 per year
Benefits package available after 3 months:
Extended health care
Please reply via email to
All students and staff are required to wear a mask, and all common surfaces are cleaned and disinfected regularly.
Remote interview process
Personal protective equipment provided or required
Plastic shield at workstations
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
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