Want To Be A Healthcare Hero? Our Medical Office Administration Program Will Open Doors

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COVID-19 has shown us that a growing and aging population means that investing in healthcare is no longer an option, it’s a must! If you’re looking to enter the exciting medical field and gain an education that will give you a LOT of opportunity, our Medical Office Administration program is one to look at! Offered at both our Sydney and Dartmouth campuses, this program will open doors for you and make your employment prospects rise.

Students will receive plenty of hands-on experience and in-depth working knowledge of how busy medical offices function. Successful graduates will be ready to start work with a sound knowledge of the filing system, medical transcription, computerized appointment booking, the billing system, and the importance of record-keeping. This is an intensive program where individuals will graduate being ready to handle the day-to-day operations of a busy medical practice!

The job

Medical Office Administrators are responsible for managing the administrative duties of a medical practitioner’s office. It is their job to ensure that all administrative duties of the medical office are handled properly and efficiently, that the office runs smoothly, and that all patient needs are met.

If you decide this field is for you (and you should consider it!) your responsibilities will include answering phone calls, creating and managing patient files, scheduling and confirming appointments and handling billing issues. Additionally, Medical Office Administrators must maintain calendars and appointments for the medical professionals who work in the office.

People take note: a Medical Office Administrator is often the first person that a patient sees when they arrive at the doctor’s office. They are in charge of checking patients in, providing forms to patients, answering any questions, and helping patients to feel comfortable as they wait for their appointment. If you have a sunny personality and like meeting new people, that’s a bonus in this role!

Medical Office Administrators typically work in physician’s offices, but they may also work at hospitals, urgent care clinics, assisted care facilities, or other medical facilities. They work with a wide variety of medical professionals including doctors, nurses, physicians, emergency response teams, and assistants. Additionally, Medical Office Administrators work directly with patients, their families, and insurance representatives. These administrators generally work during regular business hours, but they may work nights and/or weekends depending on their employer.

What’s a ward clerk?

Does it sound like there’s a lot of opportunity awaiting you after graduation? There is and we haven’t even gotten to the Ward Clerk part of the training yet!

A Ward Clerk is a person who provides general administrative, clerical, and support services for a clinical unit like a medical or surgical ward, an intensive care unit, or an emergency department. So think about that, you can be running a whole department, or on your way to doing that in only a few months!

So what are you waiting for?

We would love to invite you to connect with us to learn more about our exciting and dynamic Medical Office Administration program. To learn more and to connect with us, visit the program web page by clicking here.

We look forward to chatting with you more about this exciting  program and your new career opportunities!

What Our Graduates Are Saying

I think the thing that has stood out to me the most in the program is how much the teachers care about your success and how they work hard to create a positive environment to learn in. It’s really amazing! They really encourage all the students to celebrate each other’s successes and help each other out. I really struggled with the decision of which school to attend, and I know that I made the right choice.
Monique Ryan
Cosmetology Program Program